CULTURAL COMPETENCY AND DIVERSITY PLAN
September 28, 2010
Consistent with the Mission Statement of Hiawatha Behavioral Health, our organization
will ensure the following items occur for the population of persons served, employees,
and volunteers:
• Recognize that cultural issues are not limited to ethnicity considerations, but may also
include religious, disability, rural or other issues;
• Value differences including cultural differences and recognize similarities among
consumers, employees, volunteers, customers and vendors;
• Support a work environment free of all forms of discrimination, including harassment
- sexual, religious or cultural;
• Develop a diverse workforce which reflects the community;
• Conduct annual cultural diversity/competency training, including recovery, limited
English proficiency, language line and use of the TDD/TTY teletypewriter line and;
• Encourage a climate of cooperation in the work environments that promotes a
positive attitude toward the provision of services.
Hiawatha Behavioral Health values differences and recognizes similarities among
consumers, employees, volunteers, customers and vendors. It is the responsibility of all
HBH employees and volunteers to generate and maintain work environments in which
consumers, employees, volunteers, customers and vendors are respected, valued and
welcomed. HBH encourages recruitment of persons or family members served within
our organization for employment, Board of Directors leadership, and service boards such
as the Consumer Family Advocacy Panel (CFAP).
All HBH employees and volunteers will foster environments that value cultural diversity
and support the elimination of discrimination in the workplace.
Discrimination is a violation of state/federal civil rights laws, including Title VII of the
Civil Rights Act, the Americans with Disabilities Act and the Age Discrimination in
Employment Act. HBH is committed to providing:
• A workplace free from discrimination based on an individual’s protected-class status
of race, color, creed, religion, national origin, gender, age, disability, marital status,
rural status, sexual orientation or public assistance status;
• A workplace free from harassment, including sexual, racial and cultural harassment;
• Affirmative action and equal employment opportunities in all phases of employment
through recruitment, retention and advancement of culturally diverse and qualified
people and utilization of job-related criteria in making employment decisions.
All HBH consumers, employees, volunteers, customers and vendors are expected to treat
each other with dignity and respect. If anyone believes that he/she is a target of behavior that violates this plan or is witness to such conduct, he/she has the right to follow the
complaint procedures as outlined in HBH Sexual Harassment policy.