You are encouraged to contact Customer Services when you have a question about mental health services or when you need information about what resources may be available in the community. You may also call if you are dissatisfied with any aspect of your treatment. You will receive a written resolution not later than 60 days of filing a grievance/complaint. More information is contained in the booklet titled “Northcare Customer Service Handbook”.

To contact the Customer Services Representative please see the information below:

Jennifer Sweet
3865 S. Mackinac Trail
Sault Ste. Marie, MI 49783
1-906-635-3707

jsweet@hbhcmh.org